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Community association software

Community Association Software for Volunteer-Run Boards

For self-managed HOAs, condo associations, townhome communities, and civic associations: one secure portal for the board's documents, owner requests, votes, meetings, and announcements.

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Running an association on borrowed tools

Most associations stitch together personal email, a shared drive, a spreadsheet, and a group chat.

Records with no home

Governing documents, minutes, and contracts are split across drives and inboxes that belong to individual volunteers.

Owner requests everywhere

Maintenance issues and architectural applications come in through every channel, and some never get answered.

Decisions without a trail

The board votes by email, and the result is hard to prove months later.

Announcements that don't reach everyone

Notices go out through a group chat some owners never joined.

Volunteer burnout

A few board members carry all the institutional knowledge — and the workload.

Starting over every election

New board members inherit a pile of passwords and a lot of guesswork.

How CommunityVault helps

Everything the board runs on, in one portal

Documents

  • ✓One vault for governing documents, rules, minutes, budgets, contracts, and insurance
  • ✓AI-suggested categories and summaries, reviewed by the board before publishing
  • ✓Resident-visible, board only, or private visibility on every document
  • ✓AI answers to owner questions, drawn only from your documents with sources

Owner and resident requests

  • ✓Maintenance, architectural, parking, facility, and other request types
  • ✓One board queue with status, urgency, assignment, and internal notes
  • ✓Email updates to residents when status changes
  • ✓A saved history of every status change

Board decisions and meetings

  • ✓Board approvals with Approve, Reject, or Abstain votes and comments
  • ✓Meetings with agendas, attendees, minutes, and action items
  • ✓Tasks with owners, priorities, and due dates
  • ✓Timestamped PDF exports of approvals and minutes

Communication and continuity

  • ✓Announcements to the board or all residents, with email delivery
  • ✓A shared vendor directory, including board-reviewed resident suggestions
  • ✓Printable reports for annual meetings
  • ✓The Board Handoff Pack for incoming board members

CommunityVault is a records, communication, and governance platform. It does not process dues payments or handle accounting.

How it works

Getting your association set up

  1. 01

    Create the workspace

    Pick your organization type — HOA, condo, or another association.

  2. 02

    Upload your records

    Bring in governing documents and minutes, or ask us for free migration help.

  3. 03

    Invite the board

    Board members get access to board-only documents and approvals.

  4. 04

    Invite residents

    Import your owner list and send portal invitations by email.

FAQ

Community association software FAQ

Is CommunityVault for self-managed associations or management companies?
It is built primarily for volunteer boards, including self-managed HOAs and condo associations. Associations that work with a manager can still use it as the board's shared record of documents, requests, decisions, and meetings.
Does it replace our accounting or dues collection?
No. CommunityVault does not process dues payments, collect assessments, or handle accounting. It covers governance and communication — documents, requests, approvals, meetings, tasks, vendors, and announcements — alongside whatever you use for finances.
Does it work for condo associations?
Yes. Choose the condo organization type and the workspace uses labels like Owners & Residents, Board Decisions, and Maintenance Requests.
How do owners and residents get access?
The board invites them by email, individually or by importing a spreadsheet. Each person gets a portal where they can submit requests, track status, read announcements, browse resident-visible documents, and suggest vendors.
How is each association's data kept separate?
Each community's records are isolated from every other community using database row-level security, and roles control what admins, board members, and residents can see. See the security overview for details on hosting and encryption.

Related

HOA board management softwareResident request trackingHOA document managementAssociationsSecurity overview

Give your association one place to run from

Explore the interactive demo with sample data, or start your 14-day free trial — no credit card required.

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