Disclaimer
Effective date: May 29, 2026 · Operated by: TrustBoard
Last updated: May 29, 2026
Note: This document is provided for general informational purposes and should be reviewed by qualified legal counsel before production use. It does not constitute legal advice and does not establish an attorney-client relationship.
1. Software Tool Only — No Professional Advice
TrustBoard is operated by TrustBoard ("Company," "we," "us"). The Service is a private community software platform designed to help organizations store and organize community documents, notices, vendor information, FAQs, and related materials.
We are not a law firm, legal advisor, property management company, financial advisor, tax advisor, HOA compliance authority, or any type of licensed professional services provider. Nothing on or within the Service constitutes or should be construed as legal, financial, tax, HOA compliance, property management, insurance, or any other professional advice.
You should always consult qualified, licensed professionals before making any decisions involving legal matters, financial planning, tax obligations, HOA governance, property management, or compliance with applicable laws and regulations.
2. AI-Generated Content Disclaimer
The Service includes AI-powered features such as document search, question extraction, and suggested answers. AI-generated content is provided for informational and convenience purposes only.
AI systems can make mistakes. They may produce answers that are:
- Incomplete, inaccurate, or outdated
- Based on improperly uploaded, partial, or incorrectly formatted documents
- Misinterpretations of ambiguous or complex language in governing documents
- Not applicable to your community's specific jurisdiction, rules, or circumstances
Users must independently verify all AI-generated answers against official community documents and, where appropriate, with qualified legal, financial, or professional advisors before taking any action. TrustBoard is not liable for any decisions, actions, or omissions made in reliance on AI-generated content.
3. User-Uploaded Content Disclaimer
Documents, notices, vendor information, FAQs, and all other content within the Service are uploaded and managed by community administrators and members. TrustBoard does not review, verify, validate, or endorse any content uploaded by users.
We are not responsible for:
- The accuracy, completeness, currency, or legality of any uploaded documents
- Outdated bylaws, rules, or policies that have not been updated by community administrators
- Missing documents that may affect a community's knowledge base
- Errors, omissions, or misrepresentations in community content
- Any harm or loss resulting from reliance on community content
Communities are solely responsible for maintaining accurate, current, and complete records within the Service.
4. Vendor Listings Disclaimer
Vendor listings in community portals are created and managed by community administrators. TrustBoard does not endorse, certify, verify, license, insure, or warrant any vendor listed within any community's directory unless explicitly and separately stated in writing.
Vendor ratings, reviews, and trust badges displayed within a community are the opinions of community members and administrators, not the opinions of TrustBoard. TrustBoard is not responsible for the quality, safety, conduct, licensing status, or legal standing of any vendor listed in the Service.
Before engaging any vendor, users should independently verify credentials, insurance, licensing, and references.
5. No Warranty
THE SERVICE AND ALL CONTENT WITHIN IT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERRORS OR VIRUSES. WE DO NOT WARRANT THAT AI-GENERATED RESULTS WILL BE ACCURATE, COMPLETE, OR RELIABLE.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUSTBOARD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES — INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES — ARISING FROM:
- Your use of or inability to use the Service
- Decisions made in reliance on AI-generated content, search results, or summaries
- Decisions made in reliance on documents, notices, vendor information, or other community content
- Errors or omissions in uploaded content
- Any HOA governance, legal, financial, or compliance matter
- The conduct or services of any vendor listed in the Service
7. External Links and Third-Party Content
The Service may contain links to third-party websites or services. These links are provided for convenience only. TrustBoard does not control and is not responsible for the content, privacy practices, or reliability of any third-party website. The inclusion of any link does not imply endorsement.
8. Governing Law
This Disclaimer is governed by the laws applicable to TrustBoard, without regard to conflict-of-law provisions. By using the Service, you agree to be bound by this Disclaimer.
9. Changes
We may update this Disclaimer from time to time. Your continued use of the Service after any update constitutes acceptance of the revised Disclaimer. We encourage you to review this page periodically.
10. Contact
If you have questions about this Disclaimer, please contact us at:
TrustBoard
Email: support@trustboard.app